Reliable and adaptable technical professional with experience in troubleshooting, customer support, logistics operations, air freight coordination, system maintenance, PowerShell automation, and field operations. Passionate about solving problems and providing excellent support in fast-paced environments.
Experience diagnosing hardware, software, and connectivity issues while maintaining high customer satisfaction.
Comfortable working with Windows, Linux, server administration, PBX/VoIP systems, networking fundamentals, hardware deployment, and advanced system troubleshooting.
Strong communication skills with experience supporting users, coordinating logistics operations, resolving issues efficiently, and maintaining professionalism.
Assisted users with technical issues, hardware troubleshooting, software support, and maintaining reliable system performance.
Experience managing self-hosted services, NAS systems, Linux servers, FreePBX deployments, VoIP configuration, networking, backups, PowerShell automation scripts, and overall system reliability.
Supported field operations and hands-on technical work in dynamic environments requiring adaptability and problem-solving.
LinkedIn: linkedin.com/in/randon-michels-85439a288/
Portland, Oregon